bed 177 Privacy Policy

This Privacy Policy applies to all services and activities of the bed 177 platform. By using the site, you are considered to have accepted the terms described below. Alongside reading this policy, it is important to read our Terms and Conditions carefully, as both documents together define the relationship between you and us.

bed 177 is an online gaming and betting platform for users based in Bangladesh. We believe users should have control over their own personal information. In this document we will explain — what information is collected, why it is collected, how long it is kept, and what rights you have.

Various types of information are collected when you register an account and use services on bed 177. These can broadly be divided into two categories:

2.1 Information You Provide Directly

• Full name, date of birth, and national ID number (for age verification)
• Email address and mobile number
• Bank account or mobile wallet details (bKash, Nagad, Rocket, Upay) — only for processing financial transactions
• Password and security questions
• Information provided when requesting support via live chat or email

2.2 Information Collected Automatically

• IP address, browser type, and version
• Device operating system and screen resolution
• Duration of site visits and exits, list of pages viewed
• Session data collected through cookies and similar tracking technologies

bed 177 uses your information only for the legitimate reasons listed below. Your information is never used for any additional or undisclosed purpose.

• Account management: To handle registration, login, and account security.
• Age verification: The platform is for users aged 21 and above only. Age verification at registration is mandatory.
• Financial transactions: To process deposits and withdrawals and to maintain transaction history.
• Customer support: To resolve your issues and to keep a record of communications.
• Service improvement: To monitor site performance, identify technical issues, and improve the user experience.
• Fraud prevention: To detect multiple accounts, unauthorised access, or suspicious activity.
• Promotional communications: To send information about bonuses, promotions, or updates with your consent — this consent can be withdrawn at any time.

Your information is stored using SSL encryption technology. Sensitive data stored on servers, such as passwords, is always kept in hashed form — it cannot be read directly by any staff member or technical means.

To protect financial information, bed 177 follows industry-standard encryption and access control practices. Payment processing (bKash, Nagad, Rocket, Upay, and bank transfers) is always completed through secure channels.

The data retention period generally covers the entire time your account is active, and also extends as long as necessary after account closure due to legal or financial obligations.

bed 177 never sells or rents your personal information to third parties for commercial purposes. However, specific information may be shared with specific parties in the following cases:

• Payment processors: Necessary information shared with bKash, Nagad, Rocket, Upay, and banking partners to complete deposits and withdrawals.
• Technology partners: Service providers who help run the site smoothly — only limited information within the scope of their work.
• Legal requirements: When required to comply with a court order or a lawful directive from a government authority.
• Fraud investigations: To assist relevant authorities in investigating fraud or money laundering.

All third parties with whom information is shared are contractually bound to meet our privacy standards.

The bed 177 site uses cookies. Cookies are small text files stored in your browser that help improve the site's functionality and your experience using it.

6.1 Types of Cookies

• Essential cookies: For maintaining login sessions and ensuring security — the site will not work properly without these.
• Functional cookies: To remember preferences such as language choice and display settings.
• Analytics cookies: To understand which pages are used most — the data collected is completely anonymous.

It is possible to disable cookies from your browser settings, though doing so may limit the functionality of some services.

You have several important rights regarding your personal information:

• Right to access: You can request to know what information we hold about you.
• Right to correction: If your information is incorrect, you can request that it be corrected.
• Right to deletion: In certain circumstances you can request that your information be deleted, though some data may need to be retained due to legal obligations.
• Right to restrict processing: In certain cases you can ask that processing of your information be limited.
• Right to withdraw consent: Consent for promotional communications can be withdrawn at any time.

To exercise these rights, contact our support team. You can also read our Responsible Gaming Policy to learn more about controlling your account and information.

bed 177 strictly does not provide services to anyone under the age of 21. If it becomes known that information has been collected from a minor, that information will be deleted immediately and the account will be closed.

If parents believe their child has created an account, please notify our support team immediately.

The bed 177 site may contain links to external websites. We are not responsible for the privacy policies of those sites. It is recommended that you read the privacy policy of any external site before visiting it.

bed 177 reserves the right to update this Privacy Policy at any time. If there are significant changes, users will be notified by email to their registered address or through the site. Continued use of the site after changes will be taken as acceptance of the new policy.

For any questions related to using the site and for clarification of this policy, see our FAQ section or contact the support team directly.

To ask any questions, make requests, or raise complaints regarding this Privacy Policy, contact our support team:

• Live Chat — 7 days a week, 24 hours a day (Bangla and English)
• Email: [email protected]

Our support team is able to assist in both Bangla and English. Emails are generally answered within 24 hours.